CoCo Reflections from Claire Gorman:
This Week’s CoCo: Speak Up
About a year ago, I had the worst haircut of my life! I went to a new hairdresser and they were very nice (but very, very chatty). So chatty that I was distracted for a bit by the stories they shared, trusting my hair into their hands. I took a glimpse into the mirror and to my surprise, they had cut a piece a little too short for my liking. I had a feeling the haircut was going in a different direction than I wanted and thought about speaking up to avoid any further damage. But I didn’t say anything. I didn’t want to interrupt their story, didn’t want to be perceived as rude and offensive. Unfortunately, I suffered the consequences of my lack of speaking up, and left with a terrible haircut that took almost a year to grow out!
I’ve always been an excellent listener, and while I will probably never be someone known for my chattiness, this experience is a clear example to me of why it is equally important to speak up. Speaking up is an act of care for yourself and others, and not doing so results in consequences. Things won’t change if people are silent; we need people to speak up about issues and solutions so that positive change can happen.
While I most definitely will not be going back to the same hairdresser in the future, I also am committed to continuing to practice this Core Commitment and advocate for the needs of others and myself!
Next Week’s CoCo: Speak to the Future, Not to the Past
One of my proudest achievements is that I have implemented a daily flossing habit for almost two years! It sounds silly, but this had been a goal of mine for a long time, and I used to really struggle with achieving it. What helped me achieve this though was actually speaking to the future, not to the past.
One of the most difficult parts to reaching a goal is moving on from failed past attempts. Dwelling on my failures was a big roadblock for me in building this flossing habit in the past because I started to lose hope for future success.
But as self-help resources tend to do, I was inspired to try again by a podcast about building habits that I had recently listened to. The podcast advised lowering your expectations, celebrating small wins, and subsequently adding more challenges to get to your end goal. I tried it out and committed to just flossing a few teeth every night for a week. I soon realized how silly it was to just floss a few teeth; it hardly takes more effort to floss the rest of them, so after a few days I was committed to flossing all my teeth every night. I was so proud of myself for this accomplishment that I was motivated to continue the habit. Now it’s not something I think about at all; it’s part of my routine.
What really helped was shifting my mindset to focusing on not the failures, but celebrating the wins, no matter how small they were, and allowing myself to have hope for success. These days, when I’m struggling to achieve something, I honestly reflect back on achieving my flossing goal. Achieving this somewhat small goal in my life has given me hope in achieving bigger goals in other areas of my life because it has allowed me to practice discipline and not dwell on the failures. It’s incredible to think about the capacity we have for success when we allow ourselves to celebrate and hope for the future!
- Speak Up: This Core Commitment Hero comes from the Glendale Team Tony Yang! Despite only being hired months ago, Tony’s contribution to Glendale’s team and cafe have been tremendous! He always has an awareness of merch and bean stock, and has consistently been the first one to speak up to coaches on what’s in danger of running out. In doing so, providing remarkable care to future customers and making sure that our non-retail team’s work (P&I on merchandise, Roasting Team on delicious coffee, ect) is able to shine and get into the hands of every Glendale customer!
- Speak to the Future, Not to the Past: This Core Commitment Hero comes from the Shorewood Team – Maddi Conway! Maddi has the ability to honestly speak up about challenges to her work in a way that both acknowledges the difficulties and offers solutions for future improvement. In her role as Spec Ops, she excels in critically thinking about how to improve orders, using past data to inform future orders and taking calculated risks accordingly. Maddi is a valued member of the team, and Shorewood is grateful for her Speak to the Future, Not the Past mindset!
November Pay & Performance Reviews: The next round of reviews is underway. All reviews need to be completed by November 30th.
Thanksgiving & Christmas: Cafes will be closed on Thanksgiving, Thursday, November 23rd and Christmas Day, Monday, December 25th.
Volunteer Opportunity: Every year, Guest House of Milwaukee does a Holiday Market for their shelter guests to “shop” for items that they need. They need volunteers to help set up, staff the event, and clean up after. The event is on Tuesday, December 19 and Wednesday, December 20th from 12pm – 1pm. Volunteers would arrive at 10am and leave at 2pm. If you are interested in volunteering, please contact Christine Jacobs christinej@
Brewing Change – Dressember: Stone Creek Coffee is excited to be supporting Silken, a Wauwatosa Cafe baristas, and Celeste Bayer, the Employee Care Specialist, in their Brewing Change initiative for the 4th year! During the month of December, Silken, Celeste, and others will be participating in Dressember. This movement is now a global event where you commit to wearing a dress or tie everyday in the month of December. The power of this small consistent action shows the force of every day advocacy to help bring the much needed awareness and finances to fight against human trafficking. On Wednesday, December 6th, Stone Creek donated $1 to this Dressember group, for every pound of coffee sold in our cafes and at stonecreekcoffee.com. Please sign up here if you would like to join the Dressember team. Reach out to email@example.com for any questions.
Join the team by signing up through the link above.
Click the link and press join team
Create your page (Page title is your name)
Wear a dress or tie each day for the 31 days of December.
Talk about it, post pictures, and spread the word!
Something is Brewing in WFB: Get ready for a caffeine-infused adventure as we gear up to Create Remarkable Care in the heart of Whitefish Bay at our upcoming Cafe & Kitchen! We’re seeking a team of individuals who are eager to bring this beautiful cafe to life! If you are interested in joining the Whitefish Bay opening team, either as a permanent transfer or a temporary transfer, reach out to firstname.lastname@example.org! Further, if you have friends who may be interested in joining our team and training to transfer, we welcome you to invite them to apply via our website!
Wins & Shout-outs:
- 11/24 – John Harvey
- 12/2 – Jason Knaak
- 12/2 – Natalie Powers
- 12/3 – Patrick Colbourn
- 12/3 – Kyle Ryan
- 12/7 – Madeline Conway
- 12/8 – Cameron Maas
- 12/14 – Patricia Kovochich
- 12/15 – Stuart Rosenthal
- 12/20 – Michael Marchant
- 12/21 – Brianna Arnold
- 12/22 – Lexi Gebhard
- 12/25 – Noel Johnson
- 12/28 – Harmony Krafttakacs
- 12/29 – Brooke Sherman
- 12/31 – Kelly Harbach
- Chloe Drapes – 6 years!
- Wesley East – 1 year!
- Tori Kalman – 2 years!
- Izzie Kamil – 1 year!
- Analisa Lopez – 10 years!!
- Hailee Wallner – 1 year!
Vanessa Winter – Downer
Jaalah Benson – Line Cook
Jake Johnson – Glendale
Leslye Pabón – Factory
Kara Whitlow – Baker
Keelin McMurtagh – Oconomowoc
Employee Discount Codes:
Please don’t share these with non-employees
- 20% Employee-Only Website Coupon Code
- November: Nov2023sccemp
- December: Dec2023sccemp
- 40% Employee-Only Mobile App Coupon Code
- November: Nov2023sccemp
- December: Dec2023sccemp
Ways to Speak Up:
Do you want to speak up about ideas, thoughts, and more? Send an email to Teams & People (email@example.com) or use the button below to send a note anonymously.