CoCo Reflections from Claire Gorman:
This Week’s CoCo: Think Hard
As I write these next two reflections, I’m laughing at the irony of sharing my thoughts on both of these specific Core Commitments. For my Think Hard reflection, I’ve been thinking and thinking of a fun story or maybe a riddle to share related to this CoCo, but my mind has felt blank this week.
One of my favorite things to do is to figure out puzzles and solve problems (math was one of my favorite subjects growing up). I get really frustrated when I can’t think hard enough to solve a problem though. Or, like what happened this week, come up with a reflection to share with all of you. As a Cafe Coach, I am frequently noticing or getting feedback on issues that arise in the cafe. Most of these tend to be technical issues, things that I’ve never encountered before. As much as I try to solve things on my own, sometimes my mind is blank, and I just can’t think of a solution. I’ve humbly learned in these situations though, that I have to put aside my pride and ask for help.
I’m constantly amazed at others’ abilities to think hard and come up with solutions. There have been too many times to count where a team member spoke up about an idea or the tech team came in and tried a few things that solved a problem, ideas I would’ve never considered to try myself. As a leader, I’m learning how important it is to recognize my own limitations and let others bring their creativity and ideas to the table, as well as the importance of having different perspectives at the table.
Although I wrote this reflection all by myself (I guess my mind wasn’t as blank as I thought!), a lot of my work would not be possible without a team of others offering their “thinking hard” skills and creativity. I’m so grateful to be able to learn new things and expand on what I thought was possible from those I work with. Although there is a sense of accomplishment that comes with solving an issue by yourself, it is even more meaningful and impactful when we are able to solve problems together!
Next Week’s CoCo: Clean the Corners
I’m ironically writing this reflection on Cleaning the Corners while sitting in my messy and unkempt apartment. It’s been one of those weeks that have felt non-stop, so I haven’t had a chance to unpack things from my weekend away or keep up with my weekly tasks. Once one task gets forgotten, it’s easy to let a bunch of others go too, and very quickly you are left in a chaotic environment.
As a bit of a perfectionist, I can get overwhelmed when my space is a disaster. But I can feel even more overwhelmed to start cleaning after I see the long list of tasks on my to-do list. I’ve had a bit of a mindset shift recently though when it comes to these situations. Previously, my thinking was pretty black and white: if I didn’t have time to clean everything in the moment, I wouldn’t clean anything. I’ve now started to adopt a mindset more in the gray area: I am allowing myself to clean one thing now, even if I can’t clean everything. This prevents that one thing from piling up and making me more stressed down the line. Even though it may feel like a small accomplishment compared to the rest of the list, it gives me the satisfaction of completing a task, which can motivate me to complete more, and move beyond the checklist to cleaning all the corners.
I have a busy rest of the week, so I’m going to give myself the grace to have a little mess in my apartment so that I can prioritize the things that matter most. But I will also not let my busyness stop me from spending a few minutes here or there to complete small cleaning tasks. Not only does this approach apply to cleaning my personal space, but this mindset helps me accomplish things in all areas of my life, especially in my work when there feels like there are a lot of tasks to complete. Giving yourself the grace to accept where you’re at and then starting small are the first steps to accomplishing anything big!
- Think Hard: This Core Commitment Hero comes from the Downer Kitchen Team – Tyler Retlich! He always comes prepared to tastings and workshops with great, thoughtful questions and is always thinking hard about processes and the way we do things in the kitchen to find ways we can improve.
- Clean the Corners: This Core Commitment Hero comes from the Downer Cafe Team – Natalie Powers! Natalie is always on top of wiping down the counters in between customer interactions. If she is not helping a customer, she is doing a fly by, washing the dishes, windexing, or putting dishes away!
- Wholesale Team Help: The Wholesale team is looking for one person who would be excited to work a paid shift sampling coffee at a Holiday Open House at the Sentry in Delafield on Saturday, November 4th from 10-1 pm! The shift would begin at 9 a.m. to prepare in advance of the event. Reach out to Amy at firstname.lastname@example.org to learn more!
- Employee Referral Bonus Reminder: If you have people in your life who you think would enjoy working for Stone Creek Coffee, we encourage you to invite them to apply! The Employee Care team would be thrilled to discuss opportunities to join our team with folks you know. If you refer a friend to apply and they let us know in their application, once they hit their 3 month anniversary and are in good standing, you’ll get a $250 bonus check sent your way! See Section 4 of the Employee Handbook for more details.
SCC Transportation Grant: In striving to be equitable, inclusive, and environmentally conscious, SCC offers a transportation grant
opportunity to a handful of team members each quarter. This grant is awarded based on need. Team members who receive this grant will receive a monthly reimbursement towards a bus pass, bike, etc. If your primary method of transportation to work is something other than a personal vehicle and you are interested in participating, please email teams@stonecreekcoffee.Monday, October 2 through the end of the day Monday, October 9, 2023. Q4 grant recipients will be selected by the end of the day on Monday, October 16th. Please see the 2023 Employee Handbook for additional details. comto request an application. All current and previous recipients should reach out to Teams to request a new application to reapply for the upcoming quarter. We will be accepting applications
- Seasonal Health & Safety: As colder weather approaches, we enter into the cold & flu season amid the ongoing transmission of COVID-19 and other illnesses. Create Remarkable Care through our actions and choices. At SCC, we know that caring for ourselves helps Take Care of Our Coworkers too! Read the Seasonal Health & Safety Guide for a few reminders, notes and tools to help us reduce the risk of illness and stay safe and healthy this winter. Check it out here.
- October 21st MKE Barista League: The Barista League holds unique coffee competitions all over the world, and this fall they’re coming to Milwaukee! Interested team members can choose to compete (free – compete in pairs; competitors are limited so sign up early!), volunteer (eligible for paid volunteer time), or just attend the event (tickets available for purchase). While SCC is not formally involved in the event, we are a community of #CoffeeGeeks and wanted to share this info with you! For more info, as well as competitor applications, volunteer applications, and ticket pricing, check out their website.
- Guest House Volunteering – Sandwich Building: Stone Creek Coffee is thrilled to be partnering with Guest House of Milwaukee for potential volunteer opportunities. Located on North 13th Street between Juneau and McKinley Avenues in the King Park neighborhood, Guest House of Milwaukee is the largest publicly funded homeless shelter in the city and has been leading our community in ending the cycle of poverty in their clients’ lives for nearly forty years. Guest House of Milwaukee provides shelter, housing, education, and services to Milwaukee’s homeless who seek to transform their lives with dignity and purpose. To learn more about Guest House of Milwaukee, check out their website. Want to help build sandwiches? Sign up here if you are interested in volunteering to build sandwiches on Thursday, November 2nd from 1pm to 3pm! Reminder: We have that rad SCC benefit where we have paid time off for the purpose of doing volunteer work!
- Become a Cafe Coach Trainee: If you’re looking for a role to get you started on a career in coffee, then the Cafe Coach position is it! Many of SCC’s Company Leaders started at SCC as Baristas and worked as Cafe Coaches before advancing into their current roles. The Cafe Coach (Store Manager) role exists as the Team Leader and main administrative presence in Stone Creek Coffee Cafés. Our Cafe Coaches begin their journey with Stone Creek Coffee as a Cafe Coach in Training. Our Cafe Coach Trainee (CCT) program is designed to equip individuals to support larger teams and business units as they grow in their path. Click here to apply!
Join the Tech Team:Have you ever wanted to live a day in the life of the Tech Team? Our Tech Team is currently hiring a Service Tech to join the team and support with maintenance of our Stone Creek Coffee teams and Wholesale partners. If you or a friend are interested, visit our website to learn more about the position and apply!
Something is Brewing in WFB: Hey there, coffee enthusiasts! Get ready for a caffeine-infused adventure as we gear up to Create Remarkable Care in the heart of Whitefish Bay at our Cafe & Kitchen, set to open its doors this November! We’re seeking a team of individuals who are eager to bring this beautiful Cafe to life! If you are interested in joining the Whitefish Bay opening team, either as a permanent transfer or a temporary transfer, reach out to email@example.com! Further, if you have friends who may be interested in joining our team and training to transfer, we welcome you to invite them to apply via our website! Psssstttt! Don’t miss out on this unique opportunity to be a part of something extraordinary! Join the Whitefish Bay opening team!
Wins & Shout-outs:
- 10/9 – Josephine Bieker
- 10/12 – Andy Kubash
- 10/15 – Wesley East
- 10/16 – Kayla Peirick
- 10/16 – Stephanie Severiano
- 10/17 – River Cardwell
- 10/17 – Makayla Drutowski
- 10/18 – Chase Sullivan
- 10/19 – Madison Schroer
- 10/19 – Johnny Zei
- 10/21 – Alexis Westhoff
- 10/24 – Joey Mandarino
- 10/24 – Emily Schrock
- 10/25 – Dominique Whitney
- 10/26 – Emily Capp
- Brianna Arnold – 2 years!
- Madisen DeBord – 2 years!
- Selina Domenech – 5 years!
- Julia Frank – 1 year!
- Christopher Hoag – 6 years!
- Corina Lopez – 8 years!
- Jester McLaughlin Haralson – 1 year!
- Kensington Naze – 1 year!
- Tyler Retlich – 1 year!
- Madison Schroer – 1 year!
- Lexi Gebhard – Ocon
Paige Kotalik – Line Cook
Kirstin Lannewehr – Baker
Employee Discount Codes:
Please don’t share these with non-employees
- 20% Employee-Only Website Coupon Code
- October: Oct2023sccemp
- 40% Employee-Only Mobile App Coupon Code
- October: Oct2023sccemp
Ways to Speak Up:
Do you want to speak up about ideas, thoughts, and more? Send an email to Teams & People (firstname.lastname@example.org) or use the button below to send a note anonymously.