CoCo Reflections from Madisen Debord:
This Week’s CoCo: Clean the Corners
I’ll be honest I never gave this much of a thought when I was growing up. As kids we were in charge of taking care of our own spaces and helping out when asked, but my parents never assigned us chores. Maybe they should have, but I think I turned out alright. It wasn’t until I moved to Illinois for school, that the importance of cleaning the corners really hit me. Sharing a space (sometimes with total strangers) is tough. We have different standards of the way we like to exist in our spaces which can lead to many conflicts. As a cafe, having a clean space can make or break a customer’s first impression. We can lose or win someone right there. People tend to remember the experiences where they sat in something sticky, or had to pick trash off their table. Think about it, we all remember having the roommate who never did their dishes. Environment is everything!
Next Week’s CoCo: Create Remarkable Care
Just this week, I was sitting in Harwood working on the schedule when a customer leaned over to grab my attention. They had overheard me talking about the schedule and put it together that I worked here. The customer asked about a barista that used to work here. They then told me a very heartfelt story about coming into Harwood after receiving some good life changing news. This barista had simply asked the customer how are you and it brought tears to the customer’s eyes because someone had looked at him and genuinely wanted to know how they were doing. It’s very simple to care for the people around you, but it makes a huge difference when you do.
CoCo Heroes:
- Clean the Corners: This Core Commitment Hero comes from the Glendale Cafe Team – Molly! Molly routinely volunteers to clean unmentionable things out of our bathrooms, and is able to quickly identify cleaning areas that fall between the weekly checklist and deep cleaning checklist and deftly complete them without being asked!
- Create Remarkable Care: This Core Commitment Hero comes from the Shorewood Cafe Team – Mae! Every time Mae comes into work, she brings a positive attitude and is able to share her thorough knowledge of our coffee and food with customers. She is friendly to everyone and serves others very intentionally. She’s a great model of creating remarkable care!
Going-Ons:
- SCC WISHLIST GIVEAWAY WINNER: At the end of 2022, we asked for your feedback and ideas regarding what you might like to see happen in 2023 either for new equipment, benefits, or otherwise. Thank you to everyone who responded and shared their ideas as we prepared for a new year! As an incentive, we said we would randomly select a giveaway winner from those who responded. The winner of that giveaway was our Marketing Communications Manager, Val Newhouse! Congratulations, Val!
- PROFESSIONAL DEVELOPMENT SURVEY: Teams and People wants to hear from you about the subjects and content you’d like to explore in pursuit of your professional development! Your ideas and feedback will help guide our 2023 Professional Development curriculum. Please take 5 minutes to share your input in this survey before the end of the day on January 20th. Click here to take the survey!
- FEBRUARY NSL WORKSHOPS: Our next round of Never Stop Learning workshops are coming up in February! These will be held over four sessions, in person, in the Meeting Room at the Factory. Session times are:
- Tuesday February 7th & Thursday February 9th
- 8:45-9am: Food/Drink Reception
- 9a-12pm: Workshop Session
- Tuesday February 7th & Thursday February 9th
- 12:45-1pm: Food/Drink Reception
- 1p-4p: Workshop Session
Be sure to arrive 15 minutes before your workshop session to get some food & a drink so we’re ready to begin on time. All team members will be scheduled for a workshop session based on their availability in Paycor. Please reach out to teams@stonecreekcoffee.comif you have any questions or need support coordinating your workshop time. Thanks everyone – see you then! - Tuesday February 7th & Thursday February 9th
- GIFT CARD GIVEBACK WINNERS: Thanks to all our cafe team members for your work to share the Summer ’22 Gift Card Give Back with our customers! Two cafes outperformed their $/customer sales from our most recent GCGBs. Our winners are….
- DOWNER CAFE for best performance against last Holiday’s $/customer!
- SHOREWOOD CAFE for best performance against most recent summer $/customer – beat last summer by $3.55/customer!
Congratulations Downer & Shorewood! Have fun as a team planning how you will spend your winnings! -
JOIN THE WHITEFISH BAY OPENING TEAM: We are so excited for the opportunity to Create Remarkable Care in a new Whitefish Bay Cafe & Kitchen, with a target opening date this summer! We are in the early stages of building a team of Baristas, Line Cooks, and Cafe & Kitchen Team Leaders. If you are interested in joining the Whitefish Bay opening team, either as a permanent transfer or a temporary transfer, reach out to teams@stonecreekcoffee.com!
Wins & Shout-outs:
Big shout out to Claire Gorman, our acting CCT for the Shorewood Cafe! Claire brings such thoughtful ideas to every meeting that she attends and is a joy to work with on and off the floor! If needed, she’s more than willing to lend a helping hand. Claire has a genuine quality about her and treats everyone with respect and is a joy to have as a coworker. Next time you run into Claire, be sure to say hi!
If you’d like to recognize or celebrate a teammate, we would love to hear about it! By clicking here, you can fill out a form to nominate a hero and choose how you would like them to be celebrated.
Birthdays:
- 1/16 – Brian Koznarek
- 1/16 – Hannah Galloway
- 1/19 – Elizabeth Stricker
- 1/20 – Daniel Murray
- 1/21 – Izzie Kamil
- 1/23 – Clare Eigenbrode
- 1/23 – Sarah Lechtenberg
- 1/26 – Mitch Stewart
- 1/27 – Lexi Reed
- 1/27 – Violet Locallo
- 1/30 – Emili Butrin
Anniversaries:
- Jocelyn Marin – 1 Year!
- Danielle Svehlek – 3 Years!
Welcomes:
- Austin Grandlich – Factory
- Nicole Nettell – Delafield
- Hope Riesterer – Delafield
- Andrew O’Neill – Downer Kitchen
- Parker Hempel – Glendale
- Izzie Kamil – Bakery

Employee Discount Codes:
Please don’t share these with non-employees
- 20% Employee-Only Website Coupon Code
- January: Jan23sccemp
- 40% Employee-Only Mobile App Coupon Code
- January: Jan23sccemp
Catch up on all of our newsletters, company updates, recipes, and more in our Employee Blog here.
Ways to Speak Up:
Do you want to speak up about ideas, thoughts, and more? Send an email to Teams & People (teams@stonecreekcoffee.com) or use the button below to send a note anonymously.