Happy Monday team! I hope you all had a great weekend and are feeling prepared for fall. Best of luck to the many of you who will resume school schedules soon. This summer has certainly been eventful across SCC. We’re thrilled to have completed the Shorewood remodel, and we’re well into the planning phase for Oconomowoc, which we hope to complete early next year. We’ve also begun financial and operational planning for the 2023 calendar year, at the end of which we’ll celebrate our 30th anniversary as a company! There’s lots of exciting stuff on the horizon.
BREWING CHANGE AS A B-CORPORATION – The week before last I held the inaugural meeting with our newly-formed B-Corp team. This team will be responsible for continuing our work to improve how we operate as a company relative to our 5 Impact Areas: Our Customers, Our Employees, Our Environment, Our Community, and Our Governance. The work we are laying out will result in a bunch of new Brewing Change initiatives that I will talk more about as we progress through the fall and into 2023. Here are some of the items we will begin working on right away:
- Expanding our Composting Program to our Cafes
- 2022 Benefit Review
- Quantifying the Economic Impact of our Coffee Buying at Origin
- Supplier Impact Auditing
Don’t forget, if you have an idea for a Brewing Change initiative that you’d like to lead, then send me an email! We’d love to support you.
COMPANY EVENTS – We had some really great events the last two weeks that many of you were able to attend. I want to thank Hailey Barsch again for setting up an awesome throwdown a couple of weeks ago. If you were there, you know how rad of a time that was. Also, big thanks to Hannah Galloway, Joe Steiner, and Ali Nofrey for their work helping run things that evening. Congrats to Lauren M from the Factory cafe on winning both throwdowns!
This past Friday, Amy Felton, Kara Moon, and Keegan Kasten set things up for us at the Milwaukee Brewers game. I’m pretty sure most of us only made it to the 6th inning (morning people problems), but we still had an awesome time together. Keep your eyes on the employee newsletter for information on events like this in the months to come!
COFFEE TRAVEL – I’m very excited to announce that we will resume origin travel during this harvest season, starting with a trip to Guatemala in late November with some of the full-time employees who have earned their origin trip after 5 years of employment. Due to a COVID-induced lack of origin travel over the last two years we now have a fairly large group of eligible employees, so we’re currently planning two trips this season – one in November 2022 and one in February 2023. I’m very glad to be able to provide this benefit again. If you have any questions about how to become eligible, check out our employee handbook or reach out to email@example.com.
FALL STAFFING & CAFE OPPORTUNITIES – As we head into the fall, usually a time of transition given the start of a new school year, we’re working to make sure we stay well staffed and well-trained to manage our busy season. If you have not already, please let your Team Leader know ASAP if your availability is changing over the next two months. As far as opportunities go, Rachel Perik and Karen Strange from our Teams & People team wanted me to share the following notes:
INTERNAL RECRUITING & ADVANCEMENT
We love encouraging our team members to learn and grow during their time with SCC. Opportunities to grow your skills and compensation in our cafes are:
Traveling Hero Program – Retail Cafes:
We have (2) Full-Time positions available this Fall. Traveling Heroes work 5 “Cover Shifts” per week, but are able and willing to cover call outs at various cafes on the days they work. They have 2 consistent days off per week, are eligible for full-time benefits and mileage reimbursement, and have $0.75/hour added to their pay rate.
Email firstname.lastname@example.org or reach out to Karen Strange if you want to learn more about this program!
Cafe Coach Trainee – Retail Cafes:
Cafe Coach Trainees study and learn how to become a Cafe Coach over 13 weeks, with a combination of paid training, cafe shifts, and leadership classes. They earn a base pay rate of $14/hour + tips, and work closely with a Lead and/or Master Coach throughout their training before being placed as a Cafe Coach. If you want to learn how to run a cafe, lead a team and you’re interested in building career-oriented skills, reach out to Teams and People at email@example.com to apply!
DEVELOPMENT PROJECTS – As a final note for today, I wanted to provide a quick update on two development projects:
- First, we continue to work on a customer referral program that will work for both cafe customers and online customers. The coding to support this system has been a bit complex and has delayed the launch of this program. However, we’re now very close to completion and expect to begin testing actively with customers by the end of the month.
- Second, we are rolling out tableside ordering at the Downer Cafe & Kitchen over the next 4 weeks. Customers will be able to scan a QR code at each table to order and have their food and drink brought out directly to their table. We’ll be gathering customer and employee feedback as we roll out this program to make sure that everything works smoothly.
If any of you ever have any questions about things happening across the company, please reach out! You can send me an email (firstname.lastname@example.org) or reach out to me directly by phone at (940) 733-1414. You can also now just comment on this post below and I will see it.
Director of Development; Co-Owner