CoCo Reflections from Meghan Gross:
- This Week’s CoCo: Speak to the Future, Not to the Past
- We all know just how much flexibility this pandemic has forced every person to have. One of the biggest factors we’ve seen on the retail side of things through COVID is that we have all learned to work with our new mobile app and deal with an increase in difficult customer interactions. While it would be easy to talk about how hard all of that was, I am so proud of seeing how far we have all come through all of this — we are crushing it! I was trying to remember back to pre-COVID operations, and I think the pandemic has forced us all to become better at communicating with one another and putting forth effort to maintain open lines of communication since they were so closed off while we all learned how to work virtually. While it is important for us to acknowledge that things are changing and we don’t always know how those changes will affect us, we need to be willing to give ourselves credit for how far we’ve come through so much chaos and uncertainty. I trust that we have so many great things coming our way. We all learned to trust the process of change. I’m very excited for continuing changes we’re seeing at SCC, especially now that we finally earned our B Corp certification after years of hard work. That is truly incredible and is due in part to every person working here for speaking up and being the changes we want to see for ourselves and our communities. I am greatly looking forward to seeing where we all go from here, and I hope y’all are too.
- Next Week’s CoCo: Be a Hero, Find a Hero
- I have mentioned in past CoCo reflections the importance of not over-stretching yourself too greatly and knowing when to step back and ask for help. One of the things I’ve learned to admire about SCC is this attitude that we are all truly willing to help each other out when needed. If we look at the name of the CoCo itself, we see that this is not only about helping others, but also about seeking out help from those people in our lives who are able to step up and help us. I’m a strong believer that people receive the same energy they put out into the universe, so if you are willing and able to support those around you, that same level of effort will come back around and be returned to you from someone or somewhere. To me, this CoCo is also about recognizing those who are acting in this hero mindset in order to help those around them. Hero cards are always a great tool, but just sincerely thanking someone for stepping up to help you will rarely go unnoticed or unappreciated. Give yourself a moment to think about this today. What are some small ways we can step up to help each other?
- Speak to the Future, Not to the Past: Our “Speak to the Future, Not to the Past” Core Commitment Hero comes from the Shorewood team – Kaylee! Kaylee is always on top of issues that arise by communicating clearly with the whole team. She includes constructive and supportive language to help progress our team on the right path. Every difficulty that arises, Kaylee handles with grace. She manages to make everyone feel calm and move forward! Kaylee speaks to the positive future and does not dwell on the past. She always speaks up and gives excellent ideas for improvement for the future. Kaylee is a positive light to our team here at Shorewood! We are the luckiest to have Kaylee on our team!
- Be a Hero, Find a Hero: Our “Be a Hero, Find a Hero” Core Commitment Hero comes from the Office – Rachel Perik! Rachel is a part of the Employee Celebrations Committee and works hard to celebrate and care for our teams. Thanks for celebrating the heroes among us, while being a hero for others!
- Company Update: Click here to read the most recent Company Update.
- Black History Month: Today is the final day to make donations that we’ll match to organizations working for Diversity, Equity, and Inclusion. For every dollar you give to an organization, we will give two more to that same org. Simply send proof of your donation to firstname.lastname@example.org!
- Updated 2022 Cafe Dress Code: Thank you to our Employee Council members and many others who shared their feedback and ideas about our Cafe Dress Code! On Monday February 21, we launched an updated Cafe Dress Code which includes new guidelines on color, pattern, and accessories befitting a SCC Coffee Professional. All cafes have been sent the physical copies. Please note: Casual Fridays are still in place. On Casual Fridays, Kitchen, Production, and Bakery team members can wear colors/patterns outside their usual respective Dress Code. Team members can wear garments with appropriate text or graphics, such as appropriate cause- or team-related attire or an alumnus hat. [Reminder: garments or accessories that advocate a religious or political issue are not appropriate.] ALL Team Members: Food Safety, Health Code, and Workplace Safety requirements still apply and must be adhered to every day, including Casual Fridays.
- Master Barista Certification Adjustment: Beginning March 4th, part of our Master Barista Certification Process will include taking 201: Latte Art Perfection and 205: Espresso Extraction. These classes, in combination with the provided reading and time spent working with team members in cafe, will help prepare baristas for Master Barista Certification. To take a 200 level class baristas should work with their Coaches to sign up for 201 and 205. Coaches, please email email@example.com to request to have these classes scheduled.
- March Pay & Performance Reviews: It’s that time again. P&Ps will be scheduled in March with Team Leaders. ALL team members, please complete your rubrics & prep for your P&P in advance of meeting with your Team Leader.
- 3/17 Thursday Night Throwdown (TNT) – Come to the Factory Thursday March 17th (St. Patrick’s Day). We will be hosting our first TNT of 2022. This TNT will begin at 5pm! So come ready to have fun, and still have time to make it home for bed and wake up at 4am! If you have interest in participating, inform your Cafe Coach if you have not already done so. This TNT will be free for all SCC baristas and will have beverages and snacks provided. It is also a private event for SCC baristas only. Visitors are welcome for the party and as a cheering section.
Wins & Shout-outs:
Email the Employee Celebration Committee (firstname.lastname@example.org) if you’d like to recognize or celebrate a teammate. Or if you want to make a public shout-out, email Val (email@example.com) to include in the next Employee Newsletter!
- 2/28 – Gracie Neumann
- 2/28 – Christopher Tammes
- 3/7 – Gunnar Koehn
- 3/10 – Justin Miller
- 3/12 – Chloe Drapes
- 3/14 – Ellen Schumm
- 3/18 – Daniel Sutton
- 3/19 – Manning Steinke
- 3/21 – Zoe Brown
- 3/23 – Jared Lund
- 3/23 – Naomi Pelland
- 3/26 – Danielle Svehlek
- 3/28 – Kaylee Pikula
- 3/30 – Adelie Content
- 3/31 – Anna Huntley
- Riley Isaac – 2 years!
- Drew Pond – 8 years!!!
- Alexis Westhoff – 2 years!
- Sarah Grennier – 2 years!
- Anna Oelerich – 9 years!!!
- Rachel Perik – 4 years!
- Alexander Plyer – 3 years!
- Ellen Schumm – 9 years!!!
- Kristen Tetzmann – 3 years!
- Brandon Tougas – 1 year!
- Chase Sullivan – Production
- Makayla Drutowski – Oconomowoc
- Mackenzie Arndt – Glendale
- Sadie Johnson – Downer Kitchen
- Jessica Porter – Bakery
Employee Discount Codes:
Please don’t share these with non-employees
- 20% Employee-Only Website Coupon Code for February: Feb22sccemp
- 20% Employee-Only Website Coupon Code for March: Mar22sccemp
- 40% Employee-Only Mobile App Coupon Code for February: Feb22sccemp
- 40% Employee-Only Mobile App Coupon Code for March: Mar22sccemp