OUR VALUES AND BELIEFS
We are Coffee Geeks, who Never Stop Learning, creating Remarkable Care. Those are the three pillars that our company is built on. We created this statement to provide the forward-looking aspirations of our 25-year-old company. Stone Creek Coffee was founded in 1993 on the concept of Giri, the Japanese code of honor, which means social obligation or duty. This is duty in the strongest sense of the term - meaning that there are circumstances where you are obligated to act in a certain manner. We are committed to building a strong company (with Giri as our legal corporate name) while supporting and building a strong community.
Buying quantitatively yummy coffee is important to us at Stone Creek Coffee. It is also important to understand every part of the supply chain and how we can impact both the quality of the coffee and financial stability for the producer. This is why we work Farm to Cup. We work directly with our exporting and producing partners at origin to source over 85% of our coffee in this way. We travel to origin, meet the farmers, see their farms and mills, and build lasting relationships. We work directly to pick and export our unique series of coffee. This is what we believe. It is Farm to Cup in motion.
NEVER STOP LEARNING
If you’re not growing, then you’re dying. If we stop learning, then we will stagnate while the rest of the coffee world passes us by. Stone Creek Coffee has a Q-Grader on its full-time staff: our founder, Eric Resch. Q-graders are required to pass a rigorous 5-day exam to earn their certification, including 22 sections on coffee related subjects, such as green grading, roast identification, coffee cupping, sensory skills, and sensory triangulation. We utilize our state-of-the-art cupping lab for sourcing and roast-profiling coffees. In addition, we use the most advanced coffee roasting software (Cropster) to develop the perfect roast for each green coffee we buy.
Care that is remarkable must warrant a “remark.” This differentiates “care” from “customer service.” We at Stone Creek do not pride ourselves on our ability to “serve” our customers. We endeavor to show the care that we have for them, care that is a part of who we are as people. We’re serious about this commitment. We’ll go to nearly any length to take care of a customer or partner. We’ve built wells for farmers in Burundi, rallied for disaster relief in Guatemala, provided Never Stop Learning opportunities for children and families across our communities, and much more. Each year, we donate coffee to hundreds of non-profit community groups, including hundreds of pounds of whole bean coffee and thousands of free lattes. We also review the environmental impact that our coffee farms have within their local community and support efforts to reduce their environmental impact as much as possible.
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